Government

Document Management That Works for Your Agency & Constituents

As articulated on thNational Archives and Records Administration website, “three documents…have secured the rights of the American people for more than twoandaquarter centuries and are considered instrumental to the founding and philosophy of the United States.” When the first document – the Declaration of Independence  was drafted in 1776the United States population was only 2.5 million, in a time before the ever-changing regulations, security threats, and technological disruptions of the 21st century. With an exponential growth in our population, institutions, and the mountains of documents they are required to maintain, information governance weighs heavily on the government’s ability to provide essential services to the communities they serve at the local, county, state, federal, and tribal levels.  

For agencies of all sizes (municipalities, state departments and boards, federal agencies, law enforcement, tribal authorities, and many more), ICM’s complete document management for government allow you to achieve your strategic goals and sustainability initiatives:
  • Lean government, Cloud-first, and Information Security initiatives
  • Efficiently respond to service and records requests and promote self-service portals
  • Reduce/outsource internal clerical and administrative tasks
  • Work mobility and organization interoperability
  • Maintain compliancy with applicable regulations
  • Complete retention schedule management
  • Historical preservation and disaster recovery

With our appreciation for the challenges of government fiscal budgeting, ICM’s phased approach allows you roll out your digital transformation as funding allows, while our strategic placement on cooperative purchasing contracts allows you to cut procurement red tape with pre-vetted solution offerings. 

Use Cases For Government Document Management Services:

  • Leverage ICM’s Scanning Services for cost-effective, high-quality conversion of all your physical records – whether performed at ICM’s offices or at your facility – to tackle your archive or ongoing day forward needs.

  • Connect the public, auditors, etc. with a self-service portal – ICM’s InfoCenter module – to quickly and securely respond to record request and share select information from ViewCenter or other sources through an intuitive interface.

  • Enable high-volume scanning internally with OCR form recognition technology for standard documents with our ScanCenter module.  

  • With ICM’s Systems Integration Services, bridge a true ecosystem across your line of business systems (Accounting/ERP, CRM, HRIS, etc.) by keeping data in sync automatically, enhancing business processes, and image-enabling your applications to get more done with less windows open. 
  • Convert your operational forms into born-digital web forms with configurations like validation rules, eSignatures, and document attachments for upload directly into ViewCenter with our FormsCenter module. 

  • Adopt ViewCenter across all your departments and business units to scale into an enterprise document management solution.

  • Utilize ICM’s Data Management Services for project consulting or as a cost-effective and scalable extension of your workforce – on-site or remote as appropriate – in lieu of hiring additional FTEs or having to de-prioritize other important projects.

  • While our product suite is flexible and modular for all kinds of challenges, ICM’s Custom Software Development staff can build workflow enhancements to our tools, or entire business applications from the ground up, tailored to your unique needs.  
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